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Welcome to The Snug Shoes (“we,” “our,” or “us”). At Cheap SoftTread Shoes Store, operating at thesnugshoes.com, we are committed to protecting your privacy while providing you with comfortable footwear options. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number.
  • Transaction Data: Details about purchases you make through our site (product type, size, price, etc.).
  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: How you interact with our website (pages visited, time spent, etc.).
  • Communication Data: Any correspondence with our customer service team.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for comfortable clogs, sandals, sneakers, and other footwear
  • Provide customer support and respond to inquiries
  • Improve our website and product offerings
  • Prevent fraudulent transactions and enhance security
  • Send order confirmations and shipping notifications
  • Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
  • Shipping Providers: To deliver your orders worldwide (excluding some parts of Asia and remote locations)
  • Service Providers: Companies that help us operate our business (website hosting, analytics)
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate security measures to protect your information:

  • All payment information is encrypted using industry-standard SSL technology
  • We do not store complete credit card details on our servers
  • Regular security audits of our systems
  • Access to personal data is limited to authorized personnel

Data is stored on secure servers located in the United States and other jurisdictions as needed for our global operations.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Provide a better shopping experience

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some regions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cheap SoftTread Shoes Store
2392 Delaware Avenue
San Francisco, US 94108
Email: [email protected]