At The Snug Shoes, we understand that getting your comfortable footwear quickly and reliably is just as important as finding the perfect pair. That’s why we’ve designed a delivery system that combines speed, affordability, and global reach to serve our community of comfort-seekers worldwide.

Good to know: We process all orders within 1-2 business days (excluding weekends and holidays). Your order begins its journey from our San Francisco headquarters where each pair is carefully packed with the same attention to detail we put into selecting our products.

Shipping Options Designed for You

Standard Shipping – $12.95

For those who want their cozy footwear a little faster, our standard shipping uses trusted carriers like DHL or FedEx. With this option, your order will typically arrive within 10-15 business days after leaving our warehouse.

Perfect for: Customers who need their shoes sooner rather than later, or those ordering special occasion footwear with a specific date in mind.

Free Shipping (Orders Over $50)

Because we believe comfortable shoes should be accessible to everyone, we offer free shipping via EMS on all orders over $50. Delivery typically takes 15-25 business days after dispatch.

Perfect for: Budget-conscious shoppers planning ahead, or those making larger family orders where delivery speed isn’t the top priority.

Global Delivery with Local Care

While we ship to most countries worldwide (excluding some parts of Asia and remote locations), we want you to be aware of a few important details:

  • All delivery estimates are business days and don’t include processing time
  • Customs or import duties may apply depending on your location (these are the responsibility of the customer)
  • During peak seasons (like back-to-school or holidays), delivery times may extend slightly

Tracking Your Comfort Journey

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your shoes’ journey from our warehouse to your doorstep. Our customer service team is always available at [email protected] if you have any questions about your delivery.

Our Promise: Whether you choose standard or free shipping, we treat every order with the same care we’d want for our own family’s footwear. That means quality packaging to protect your shoes and a system designed to get them to you as efficiently as possible.

Need Your Shoes Faster?

While we don’t currently offer express shipping, our standard option provides the best balance of speed and affordability. Remember that our quick 1-2 day processing means your order starts its journey faster than many competitors.

From our family to yours, thank you for trusting The Snug Shoes with your comfort needs. We can’t wait for you to slip into footwear that makes every step a pleasure!

The Snug Shoes Team
2392 Delaware Avenue, San Francisco, CA 94108